▍Q. Can the light be turned off?
A. Yes, the light turns off after pressing the switch three times.
▍Q. Does it have automatic pairing?
A. Yes, once paired via Bluetooth, for subsequent connections, simply turn on the speaker and it will automatically pair. There is no need to pair it every time you use it.
▍Q. Can it be used underwater?
A. No, it cannot be used underwater.
IPX6 indicates resistance to powerful jets of water from all directions, but this is only for protection against water sprays. It is not designed for submersion, and putting it underwater will cause damage.
▍Q. Does it have a microphone?
A. No, it does not have a microphone.
Ringtones will sound from the speaker, but you cannot make calls. Please use the microphone of the connected device for calls.
▍Q. Does it function as a mobile battery?
A. No, while this product has a built-in lithium-ion battery, it does not function as a mobile battery.
▍Q. Can both speakers be connected via wire for dual connection?
A. No, dual connection is not possible even if you connect them wired using the "earphone jack (3.5mm)" or "USB Type-C charging port."
▍Q. What happens when I switch modes during dual connection?
A. When you switch modes, the dual connection is temporarily canceled. The speaker that switched modes will move to the next mode, and the other speaker will maintain its Bluetooth connection. If the switched mode returns to Bluetooth mode, and the other speaker is also in Bluetooth mode, the dual connection will automatically resume.
▍Q. I cannot operate track skipping and other functions with the switch during AUX connection.
A. The switch can only be used for operations when connected via Bluetooth or TF (microSD) card input. Operations via the switch are not possible during AUX connection.
▍Q. I cannot establish a dual connection.
A. Please check if one of the speakers is already connected to a Bluetooth device, or if it is in Bluetooth mode. If neither of these is the issue, please turn off both speakers once and try establishing the dual connection again.
▍Q. The sound is low.
A. The Bluetooth-connected device may have settings that lower the volume. Please check the settings of your Bluetooth-connected device and contact us.
(Example: For iPhone, "Settings" -> "Sounds & Haptics" -> "Headphone Safety" -> "Reduce Loud Sounds" is ON)
▍Q. The suction is weak.
A. Even in places where magnetism works, if the area is extremely small, the product may not be able to withstand its own weight and may fall.
We generally recommend suction on an area larger than the bottom surface of the MaGdget Speaker.
▍Q. Other questions
A. If you have any questions about the product or find any defects, please contact us. Our staff will assist you.
