Privacy policy
Introduction
Sincere Co., Ltd. (hereinafter referred to as "the Company") considers the protection of personal information as a social responsibility and has established the "Sincere Co., Ltd. Personal Information Protection Policy" to manage and operate websites that customers can use with peace of mind. Based on this policy, we have established the following "Handling of Personal Information on the Website."
Scope of Handling Personal Information
The handling of personal information applies when customers use our website for purposes such as purchasing products, contacting us, or subscribing to email newsletters. Personal information collected when customers use our website will be managed in accordance with our approach to handling personal information.
Purpose of Using Personal Information
The Company may use the personal information collected from customers, including order information (including information related to customers' order history), for the following purposes, in addition to providing this service. The Company will not use customers' personal information for purposes other than those specified below.
- When introducing our products or services to customers
- When processing orders on behalf of customers, confirming order details, or making changes
- When responding to inquiries from customers
- When requesting feedback or opinions from customers regarding our services
- For purposes agreed upon with customers after contacting them separately by the Company
- For creating statistical data categorized by customer attributes (age, address, etc.)
- For providing, displaying, and disseminating information and services that match individual customer preferences
Security Management of Personal Information
The Company takes reasonable security measures to ensure the accuracy and security of personal information. Measures include access control to personal information, restrictions on removal methods, and measures to prevent unauthorized access, leaks, losses, destruction, alteration, and other incidents related to personal information. In the event of any incident related to personal information, including leaks, the Company will promptly take appropriate measures, including measures to prevent recurrence.
Entrustment of Personal Information
The Company may entrust business operations within the scope necessary to achieve the specified purposes of use of personal information. In such cases, the Company will ensure appropriate management and supervision of the entrusted business operator. (Entrusted business operators include transport companies, printing companies for direct mail, and collection agencies in cases of unpaid product fees, among others.)
Disclosure of Personal Information to Third Parties
The Company will not provide or disclose personal information to third parties, such as other businesses or individuals, without the consent of the individuals, except in cases where the following applies:
- When the individual has given consent for information sharing
- When required by law or regulations from public institutions, etc.
- When disclosing personal information to payment service providers for the purpose of identity verification, billing address confirmation, and credit inquiries
- When disclosing personal information to business partners related to the operation of this website. In this case, only the necessary information will be disclosed and the business partners will be contractually obligated to manage personal information.
About Cookies
Cookies are a type of data stored on a customer's hard drive that contains information about the customer. The use of cookies on our website is not linked to personally identifiable information. Customers can still use our website even if they refuse cookies.
Our website uses cookies on product detail pages and shopping carts. If you reject cookies, the shopping cart will not function. Our store does not use cookies for unnecessary information collection purposes. (Not limited to our store) If you plan to use the cart-style purchase, we recommend enabling cookies in your browser settings. Cookies are only used for purposes such as collecting access logs to improve website usability and to save customers time when entering personal information when revisiting the site.
Other Privacy Considerations on the Internet
- Please be aware that if you voluntarily disclose personal information on the Internet, such as on bulletin boards accessible to everyone, that information may be collected and used by other users. If you make your email address public, you may receive unwanted messages. Please recognize that you are responsible for disclosing information at your own discretion.
- Companies or third-party websites and services accessible through our website or through promotions such as contests and sales promotions may have their own terms and data collection policies regarding privacy, separate from the Company. The Company does not assume any obligations or responsibilities for these independent third-party terms and activities.
Changes and Notifications Regarding the Handling of Personal Information
The Company may change the contents of this handling of personal information as a result of business needs, the enactment of new laws and regulations, revisions to existing laws and regulations, or other circumstances. In such cases, the Company will post and notify the changes on this website. Please check the latest content when using the website.
If you have any requests or questions regarding the handling of personal information, please contact us at the following contact information:
Sincere Co., Ltd. Personal Information Manager: Jun Nishimori
〒556-0005
3-3-21 Nihonbashi, Naniwa-ku, Osaka City, Osaka Prefecture
Administrator of Personal Information and Disclosure, Correction, Deletion
Below is the affiliation and contact information of the administrator of personal information for members, as well as the contact information for members who wish to request disclosure, correction, or deletion of their personal information. If you wish to request disclosure, correction, or deletion, please contact us by phone or email. Please note that we will confirm your identity at that time.
Sincere Co., Ltd. Personal Information Manager: Jun Nishimori
〒556-0005
3-3-21 Nihonbashi, Naniwa-ku, Osaka City, Osaka Prefecture
Contact Information for Personal Information Protection Policy
Sincere Co., Ltd. Personal Information Manager: Jun Nishimori
〒556-0005
3-3-21 Nihonbashi, Naniwa-ku, Osaka City, Osaka Prefecture
Effective Date: September 1, 2023