▍Q. Will the magnetic buckle accidentally come undone?
A. We use strong magnets, so it will not come undone during normal use. It is strong against vertical force, and the lock is designed to only be released by the specific action of pulling the drawstring "up," so you can use it with confidence.
▍Q. Can it be attached to bags other than smartphones?
A. Yes, it can. Since it has carabiners on both ends, it can be used as a replacement strap for mini bags, pouches, camera cases, etc., that have D-rings or loops for attachment.
▍Q. Can it be attached to a smartphone regardless of the case shape?
A. You can attach it by simply threading the included phone tether through the charging port hole of your smartphone case and sandwiching it in. However, it may not be attachable to cases with a large opening at the bottom (open type), so please check the shape of your case.
▍Q. How much weight can be attached to the three holders?
A. They are intended for lightweight small items such as keys, sunglasses, and earphone cases. Please note that hanging extremely heavy items may cause strain on your shoulder or deformation of the strap.
▍Q. Is it waterproof? Is it okay if it gets wet outdoors?
A. The strap itself uses a material that is resistant to water, but it is not completely waterproof. If it gets wet, to prevent color transfer and deterioration, we recommend wiping off moisture with a dry cloth and air-drying it in the shade.
▍Q. Other questions
A. We have a support system in place, so if you have any questions about the product or if there is any defect, please contact us. Our representative will respond promptly.
